How AviatePro handles your information.

Who we are

AviatePro Services Ltd. (“AviatePro”, “we”) is the controller of the personal information collected through www.aviatepro.co.uk and through enquiries sent to us.

Registered in England and Wales, company number 15859001. Registered office: Room 43, Main Terminal Building, Cecil Pashley Way, Shoreham Airport / Brighton City Airport, Shoreham-By-Sea, England, BN43 5FF. ICO registration number ZB951257. Contact for data protection: info@aviatepro.co.uk.

What we collect

• Contact form: your name, email address and the message you write.
• Technical data: your IP address is held in our server’s memory for about ten minutes to limit repeated submissions (no more than five messages in ten minutes). It is not written to our logs.
• Email and consultations: the details you choose to share when you write to us or book a consultation. Bookings use a Google Calendar booking page, which Google operates under its own privacy terms.

This website does not use cookies, analytics or advertising trackers, and its fonts are served from our own server.

Why we use it, and our legal basis

• To read and answer your enquiry and continue the conversation you start. Our legal basis is our legitimate interest in responding to people who contact us, or steps you ask us to take before entering into a contract.
• To protect the form from abuse and keep the service secure. Our legal basis is our legitimate interest in running a secure website.

We do not use your details for marketing unless you ask us to, and we do not sell personal information.

Who receives it

• Google (Google Workspace): contact-form messages are delivered to info@aviatepro.co.uk through Google’s mail service, which also hosts our email.
• Our hosting provider, IONOS Ltd. (UK), which runs the server for this website.

Where a provider processes data outside the UK, we rely on appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.

How long we keep it

• Enquiries and related correspondence: 24 months after our last contact, unless a longer period is needed for an ongoing business relationship or a legal obligation.
• Rate-limiting data: about ten minutes, in memory only.

Your rights

Under UK data protection law you can ask us for access to your information, and for its correction, erasure or restriction. You can also object to our use of it, and ask for data portability where that applies. Write to info@aviatepro.co.uk; we will respond within one month.

We do not make decisions about you by automated means.

Complaints

Please contact us first so we can help. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this notice

We will update this notice when our practices change, and show the effective date at the top.